Delete Your Data
Request permanent deletion of your personal data from BusNest.
Under GDPR and other privacy laws, you have the right to request deletion of your personal data. We respect this right and have made the process as simple as possible.
Will Be Deleted
- • Account information and preferences
- • Saved favorite bus stops and routes
- • Usage analytics tied to your account
- • Support communications and feedback
- • Notification preferences
May Be Retained
- • Anonymized usage statistics
- • Data required for legal compliance
- • Crash reports (without personal identifiers)
- • Aggregated analytics data
- • Backup data (deleted within 90 days)
Submit Request
Send an email to our privacy team or fill out the form below with your account details.
Identity Verification
We'll verify your identity to ensure the security of your data (typically within 1-2 business days).
Data Deletion
Your data will be permanently deleted from our systems within 30 days of verification.
Confirmation
You'll receive a confirmation email once the deletion process is complete.
Before You Delete Your Data:
- • This action cannot be undone
- • You'll lose all saved favorites and preferences
- • You'll need to create a new account to use the app again
- • The deletion process may take up to 30 days to complete
- • Some data may be retained for legal or security purposes
Consider downloading your data first if you want to keep a copy for your records.
Option 1: Email Request
Send an email to our privacy team with the following information:
Subject: Data Deletion Request
Dear BusNest Privacy Team,
I request the deletion of all my personal data associated with my BusNest account.
Account Email: [Your email address]
Reason for deletion: [Optional]
I understand this action cannot be undone.
Thank you,
[Your name]
Option 2: Online Form
Before deleting your data, consider these alternatives:
Account Deactivation
Temporarily disable your account while keeping your data safe for future use.
Data Download
Export your data to keep a personal copy before deletion.
Privacy Settings
Adjust your privacy settings to limit data collection and usage.
Clear Favorites
Remove saved routes and stops while keeping your account active.
Need help or have questions? Contact our support team at support@busnest.sg