Help & Support

Open the app and allow location access. BusNest will automatically show nearby bus stops on the map. You can also search for specific stops using the search feature.

Our arrival times are sourced from official LTA data and are updated in real-time. However, actual arrival times may vary due to traffic conditions and service disruptions.

You can view previously saved favorites and basic route information offline, but real-time data requires an internet connection.

Tap the heart icon next to any bus stop to add it to your favorites. Access your favorites from the main menu for quick reference.

MRT crowd levels show predicted passenger density at stations based on historical data and current time. This helps you plan your journey during less crowded periods.

Go to Settings > Notifications to customize alerts for service disruptions, favorite routes, and arrival reminders.

Make sure location services are enabled for BusNest in your device settings. Try restarting the app or checking if you have a strong GPS signal.

Real-time data can occasionally be delayed or inaccurate due to technical issues. Please check official SBS Transit or SMRT apps for verification.

Update to the latest version of BusNest. If the problem persists, try restarting your device or contact our support team.

Basic features work without an account, but creating one lets you save favorites, sync across devices, and receive personalized notifications.

You can request account deletion through our data deletion page or by contacting privacy@busnest.sg. This action cannot be undone.

We collect minimal data necessary for app functionality, including location (when permitted), saved preferences, and usage analytics. See our Privacy Policy for details.